English translation prepared with machine translation. The Slovak version is the original. Documents, recordings and text in images retain their original language.

Full background of the program · personal archive

Managing workplace relationships

A detailed description of the vocational background and the methodology of the training.

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Who is the program for?

The training is suitable for participants of any age.

For team leaders, directors, project managers, HR and whole teams who want to improve the way they work together.

The program translates human-centred access into the working environment – into a consultation, an evaluation interview, a delegation into a situation where two people on the team have stopped understanding each other.

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State and public administration

The variant for state and public administration transmits human-centred access to the environment of ministries, state authorities and public administrations (VÚC, cities and municipalities). It applies skills in staff communication, management processes and public contacts.

In the policy option, he works with the same skills in the internal and public dialogue: discussion with the opponent, negotiation, presentation to citizens and preservation of his own values in respect of others. Tell us in demand what context you are interested in.

Content and methodology of the training

Managing workplace relationships

New approaches in education in the field of working relations management PCM and its benefits (Person Centered Management) (Man-oriented management) Description and content of PCM workshops in the field of new approaches in the management of labour relations

PCA skills

(Person Centered Approach)

PCA describes four skills applied in both work and personal relationships.

Why go through this education?

Because the basis of all work is human relations and mutual understanding
because the quality of relationships affects the work, social and family interactions of every individual in society
Because good relations with their clients, co-workers and business partners are the basis for their personal satisfaction and quality work results for managers

In education, learn about communication skills and people-to-people relationships and develop them and practice them in practical situations.

“Respect one another, live and work together despite our differences.” (Guy Laliberté)

What will PCM bring you?

KNOWLEDGE of the four skills of PCA, their role in relations and the possibility of their application in practice.
PROMOTION in relations with your colleagues, clients or business partners. You don't have to change them to understand them better. Thanks to your open approach, they will also understand you better. Your approach to them will be more open and honest, and they will certainly notice a change for the better.
EFFICIENCY MANAGEMENT is reflected by the use of acquired skills of PCM in all management processes, e.g. understanding the working team, objective assessment of tasks and results, conducting work consultations and negotiations, or understanding the content of delegated tasks correctly.

You will learn the four skills of PCA and you will try to apply them in model interviews.

In workshops you will practice conducting interviews with co-workers and working partners.

PCM education is also appropriate if you want to develop communication and test relationship skills in working situations.

Practical training is based on specific work situations.

Interpretation and training will give you the opportunity to test acquired skills in normal situations.

Each decision will be your own. Accepting a different or contradictory view while maintaining your own integrity and opinions will become a natural part of normal communication for you.

You will learn that you do not need to counsel your workmates in indecisive situations, but you will be able to help them find the right decisions that they themselves will make and will gladly fulfill. In addition, you will discover ways to motivate them positively to higher performance.

What do you need to be aware of in relationships?

Every job is done through relationships with other persons.

Relationships arise between sovereign beings.

Everyone needs good relationships.

Why Are Relationship Problems?

Every man is a unique, sovereign being

... which we will not change unless it decides to change itself.
... who wants well above all for himself, his values and goals.
...that can get rid of responsibility if we allow it.

What's a relationship?

It's a person's decision to have a relationship with another person.
It is the responsibility of the person who has taken the decision for each of his relationships.
It is a two-person agreement on the rules of the relationship agreed and respected by both parties.

Communication skills also play a role in creating and maintaining good relations.

However, these abilities are gradually lost to culture and the social environment.

The definition of skills helps to understand their role in communication and how to develop them.

PCA describes four skills that the PCM methodology also applies in the field of labour relations:

Honesty, openness, authenticity, consensus
Listening - empathetic, active, understanding
Acceptance of a positive acceptance - conditional acceptance
Empathy aid in personal growth

The aim of learning is to acquire practical knowledge in the use of skills, especially in the area of creating effective working relationships, as all work is carried out through relationships.

Participants will also acquire skills in the following basic work activities and processes:

How to communicate painlessly with others regardless of their level of skills
How to manage interactions successfully and satisfactorily for all involved
How to identify behaviour that is inefficient and replace it with behaviour that is effective
How to exchange blame for responsibility
How to effectively engage in public and media dialogue
How to interpret nonverbal communication performances correctly
How to effectively delegate tasks (the correct content of the task, how to verify understanding of the task, etc.)
How to properly conduct consultations and negotiations (shortening the consultation time and making them more effective)
How to meet the requirements of other organisations and at the same time the requirements of their own institutions
How to correctly and objectively evaluate the results of the work of your co-workers

Good working relationships are a prerequisite for achieving the desired objectives, making a significant contribution to good work results.

Methodology and sequence of skills acquisition PCA

Training in real work situations gives room to learn skills and to test them in daily communication.

Methodological training procedures:

Acquiring Conscious Imcompetence

familiarization with the skills of PCA , their description, monitoring and recognition of the skills of their co-workers in their work interviews

Acquiring Conscious Competence

conscious testing of the use of skills in model interviews, recording and subsequent evaluation

Acquiring unknowing competence

frequent conscious use of skills leads to their natural adoption in relationships

Training is carried out in the form of workshops. Conscious use of skills takes place in concrete solutions to work and relationship situations.

Training is carried out by the Slovak lecturer

Dr. Peter ŠVEC , PhD., who has been trained by Ernesto Meadows (CAMELOT , La Jolla , California)

Ernest Meadows was a colleague and follower of Carl Rogers , who described the individual skills of PCA.

Meadows discovered that PCA releases energy, and modified PCA for the field of work in state institutions and companies.

The skills he teaches are successfully used in state institutions of different types and sizes, in the countries of North America and Europe.

The Slovak lecturer Dr. Peter ŠVEC , PhD. applied the relevant education to the conditions of European culture. Its important added value is a clear interpretation of concepts and their direct application in real work processes and personal relationships.

Time and length of education are adapted to the requirements of individual participants (2 + 2 days). Education takes place in small groups (8–12 people).

Place of education: training center HARMÓNIUM – center of education of human relations in Modra , in Harmónia .

The programme is an educational workshop. It does not replace psychotherapy, diagnostics, or health care.

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